Refund policy

Return & Refund Policy

Your satisfaction is important to us.

Due to hygiene and safety reasons, press-on nails cannot be returned or exchanged if they have been opened or used.

If you receive:

• a damaged item,
• a defective item,
• or the wrong product,

please contact us within 7 days of receiving your order and include your order number along with clear photos of the issue.

If your claim is approved, we will offer one of the following:

• A replacement item
• A full refund
• Store credit (where applicable)

Orders cannot be canceled once they have been processed or shipped.

Customers are responsible for providing the correct shipping address. MaddyNails is not responsible for lost packages due to incorrect addresses entered at checkout.

If you have any questions, please contact us